Privacy Policy – Mice Connex

At Mice Connex, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Personal Data Protection Act (PDPA) Malaysia.

1. Information We Collect

We may collect personal data when you:

  • Submit a form or make an inquiry
  • Contact us via WhatsApp, email, or social media
  • Use our website or interact with our ads

Types of data we collect include:

  • Name, company name, contact number, and email
  • Event details (e.g. date, location, type of event, number of guests)
  • Preferences and communication history

2. How We Use Your Information

We use your data to:

  • Respond to your inquiries and provide venue recommendations
  • Send venue quotes, updates, or follow-ups
  • Improve our service quality and user experience
  • Send promotional offers (only if you opt-in)

3. Sharing Your Data

We do not sell or rent your personal data. Your information may only be shared with:

  • Trusted venue partners, to provide relevant venue options
  • Legal or regulatory bodies, if required by law

4. Cookies

Our website uses cookies to:

  • Track visitor behavior and improve website functionality
  • Analyze traffic through tools like Google Analytics
  • Personalize your experience

You can choose to disable cookies in your browser settings, but this may affect your user experience.

5. Data Protection (PDPA Compliance)

In accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia:

  • Your data is stored securely and accessed only by authorized personnel
  • You may request to access, update, or delete your personal data at any time
  • We respect your privacy rights and will handle all requests within a reasonable time frame

6. Your Rights

You have the right to:

  • Access and review the information we hold about you
  • Request corrections to inaccurate data
  • Withdraw consent for us to contact or store your data

To exercise these rights, email us at admin@miceconnex.com. my

7. Contact Us

If you have any questions about our privacy practices or your personal data, please contact:

📧 Email: admin@miceconnex.com. my
📞 Phone: +60-12 8400 558
🌐 Website: https://www.miceconnex.com. my